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FAQ
We’ve compiled answers to our most frequently asked questions to make your experience as smooth as possible. If you don’t find what you’re looking for, feel free to contact us directly.
What does Angie’s Custom Creations specialize in?
We specialize in personalized, handcrafted items, including custom apparel, accessories, home décor, and gifts tailored to your unique preferences.
Do you offer custom orders?
Yes! Customization is at the heart of what we do. Share your ideas, and we’ll work with you to create something truly special.
How do I place a custom order?
Simply contact us through our website or email us with the details of your request. We’ll guide you through the process, including design options, pricing, and timelines.
ORDERING AND PAYMENT
How can I place an order?
You can place an order directly on our website. For custom requests, please reach out via the contact form or email us, and we’ll assist you in creating your item.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods offered at checkout.
Can I make changes to my order after it’s been placed?
Changes can be made within 24 hours of placing your order. For custom items, once production has begun, changes may not be possible.
SHIPPING AND DELEIVERY
How long does it take to receive my order?
Standard orders typically ship within 3-5 business days. Custom orders may take longer depending on the complexity of the design. We’ll provide an estimated timeline when your order is placed.
Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times vary depending on your location.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number to monitor its progress
RETURNS AND EXCHANGES
What is your return policy?
Because our items are custom-made, all sales are final. However, if there’s an issue with your order, please contact us, and we’ll do our best to resolve it.
What if my item arrives damaged?
If your item is damaged during shipping, please contact us within 48 hours of delivery with photos of the damage. We’ll work with you to replace the item as quickly as possible.
CUSTOM CREATION
Can I provide my own design for customization?
Absolutely! If you have a design or idea in mind, share it with us, and we’ll bring it to life.
Are there any limits to customization?
While we aim to accommodate all requests, certain designs may have limitations due to material or production constraints. We’ll discuss options with you during the customization process.
